Privacy Policy

Effective Date: 19/03/2025

Last Updated: 03/12/2025

Buffalo Junk Removal is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, and safeguard your data in compliance with applicable U.S. data protection laws.

Information We Collect

We may collect personal information including your name, address, email address, telephone number, mobile phone number, and communication details when you contact us or use our services.

SMS Opt-In Information

By providing your mobile phone number through our website forms, service inquiries, or other communication channels, you consent to receive SMS messages from Buffalo Junk Removal. These messages may include:

service updates, appointment reminders, estimates, promotional offers, and customer support communications.

Message frequency may vary depending on your interaction with our services. Message and data rates may apply.

You may opt out of receiving SMS messages at any time by replying STOP. For assistance, reply HELP.

How We Use Your Information

Your personal information is used to provide services, respond to inquiries, schedule appointments, manage service requests, and communicate with you. We may occasionally send promotional or informational messages related to our services.

Mobile Information Sharing Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Cookie and Tracking Practices

We use cookies to improve website functionality and user experience. Cookies help us understand how visitors interact with our website. Cookies do not store sensitive personal information.

Data Security and Handling

We implement reasonable security measures to protect your personal data against unauthorized access, disclosure, alteration, or misuse.

Your Rights

You have the right to access, correct, or request deletion of your personal data where applicable under laws such as the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR).

To exercise these rights, please contact us using the contact information below.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

Contact Information

Address: Buffalo, NY
Phone: (716) 354-8833
Email: sales@buffalojunkremoval.com